Customer Support

Our Jubilee Jones Customer Support office is open Monday through Friday, 9:00AM PST (Pacific Standard Time) to 6:00PM PST. We are closed weekends and all recognized US holidays.

For online orders placed after hours, on a weekend or during a holiday, your order will be processed the following business day.

Details regarding our return and exchange policies can be found here > RETURNS.

Information on our shipping rates and handling can be found right here > SHIPPING INFO.

If you're interested in special orders for bridal events we'd love to hear from you - please submit your request in the form provided and tell us as much as you'd like about your wedding or bridal gift ideas and we'll be in touch right away.

Anyone requesting or inquiring about a recent jewelry purchase on this Jubilee Jones website is encouraged to fill out the form on this page and our Customer Support office will be in touch as soon as possible.

We thank you for enjoying and shopping on Jubilee Jones.

Jubilee Jones LLC
PO Box 35480
Los Angeles, CA 90035

ph. (323) 642.9667

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