The Jubilee Jones online boutique is open 24 hours a day, 7 days a week. Our Customer Support office however, is open from 9:00AM PST (Pacific Standard Time) and 6:00PM PST. We are closed weekends and all major US holidays.
Orders placed in the late afternoon or while the office is closed will be processed and shipped the following business day. Feel free to check your "My Account" page for shipping and delivery notifications.
If you have a returns and exchange requests, please visit our RETURNS page on this website.
For question that relates to shipping, order status or general customer service policies, visit our CUSTOMER SUPPORT page.
If you'd like to drop us a line, we’d love to hear from you! Feel free to enter your comment or inquiry in the form provided and we'll be in touch as soon as possible.
If you'd like to speak with us regarding samples for editorial, send your requests to firstname.lastname@example.org.